snow leopard: good stuff!

Today I picked up a copy of OS X 10.6 (Snow Leopard). Unfortunately, it seems I had bought a dud disc; after five sets of I/O error failures ("There was a problem reading the Mac OS X install disc") I rung up NextByte and asked if I could return it and get another copy. The guy on the phone told me that was a-ok, so I headed into the store.

When I got there, I was politely directed to the manager who asked me to explain the problem I was having. He listened, said "yep" and went in the back room for a minute to grab me another brand new disc. No fuss, no messing around, just helpful people. The new disc installed first time.

Thank you NextByte. You absolutely made my day.